Connector: 3pin port, T Port, Anderson 1, XT60 Port, XT90 Port, Port, Anderson 2
Usually, we will send you Anderson Port, if you need other connector, please leave a note to us, we will provide as your requirement.
* We only ship to the confirmed address. Please comfirm your address in Aliexpress is right address before you pay.
* Usually, it will need 5- 7 days for producing. For customized product, the preparation time is uncertain, please confirm with us in advance.
* . We will try our best to provide you the most reliable, affordable way of shipping service.But sometimes international delivery is highly depended on the Courier Company and local customs/duties. If you do not receive your item on time,please contact us immediately for further assistance.
European : 7-10 working days (not including Sat Sun) after dispatch (UPS/DPD)
American: 9-12 working days after dispatch ( Fedex)
Battery will air to USA/Europe first,then transit to you by UPS DPD or Fedex.
Russian :18-20 working days (Special Line)
New Zealand /Australia:10-12 working days (Special Line）
Japan,Korea,Singapore,Taiwan, Thailand, Malaysia: 5-7 working days （Special Line）
We will follow the rules of Aliexpress and declare real value of the order.
Batteries are free tax to some of Eu countries,Americas and Russia, other countries,we are not responsible for any customs duty/tax if occurs
Buyer have the responsibility to clear customs fee if needed and we can provide invoice of the order if buyer needs.
If the package was returned because buyer does not pay for the tax, we won’t resend or refund for these orders.
If your delivery address is on Island, Please contact us to confirm before you make order.
1 year warranty for all electric bike batteries.
Any battery with quality problem within one month we can return the money after you provide the proof.
After one month we can send BMS or cells to you for repairing, or you can send it back to repair as well.
All our electric bicycle batteries with high quality cells and BMS, and they will be 100% tested before shipping.
After-sales service is still available one year later
Q: What type of this electric bike battery?
A: It is li ion battery, Chemical is Li(NiCoMn)O2.
Q: What is the difference between li ion battery, NI-MH battery and Lead acid battery?
A: Ebike Li-ion battery with longer cycle life, about 600-800times, and light weight, small size. No memory effect, Nontoxic and environmental friendly.
Q: What kind of cells used on this electric bicycle battery?
A: Different capacity with different cells, battery will be used original A grade Samsung, Panasonic, Sanyo, LG and high quality domestic cells, all can be customized as your requirements.
Q: Does your e-bike battery come with charger?
A: All of our e-bike batteries come with charger. Normal charger and fast charger are optional, if you need fast charger please contact us.
Q: Does your electric bike battery come with BMS?
A: Yes, Our batteries all with SEIKO IC BMS, with stable performance, which can protect the battery avoid short circuit, Overcharged, Over discharge and Over current.
Q: Does your electric bicycle battery come with quality warranty?
A: Yes, we provide 1 year warranty for all electric bicycle batteries.
Q: What's your delivery time?
A: Electric Bike Battery will be sent out within 7 days after confirmed order, shipping will cost 3-15days,it depend on quantity and which battery you need.
Q: Can you provide OEM and ODM service?
A: Yes, We are a professional Electric Bike Battery manufacturer, which produces all kinds of high quality Ebike lithium batteries as customers' requirements and designs, welcome your OEM and ODM orders, and visit our factory.
Do not immerse the battery in water or seawater, keep the battery stands by in a cool dry surrounding.
Does not use or leave the battery near a heat source as fire or heater.
Use the battery charger specifically for that purpose when recharging.
Do not reverse the position and negative terminals.
Do not connect the battery electrodes to an electrical outlet.
Do not discard the battery in fire or a heater.
Do not short-circuit the battery by directly connecting the positive and negative terminals with metal objects.
Do not transport or store the battery together with metal objects such as hairpins, necklaces, etc.
Do not strike, trample or throw the battery.
Do not directly solder the battery and pierce the battery with a nail or other sharp objects.